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Apartment · Krakow · Lesser Poland

Platinum Suites

Functional suites and apartments near Krakow's main railway station, with easy access to the Old Town and Kazimierz.

  • Close to train and bus stations
  • Self check-in and express options
  • Kitchen facilities in most units
8.6 Great 1530 reviews Booking.com 8.6 · 1530 reviews

About

Platinum Suites

Platinum Suites sits on Ul. Rakowicka 19, roughly 500 metres from Galeria Figur Stalowych and about 20 km from John Paul II International Krakow-Balice airport. It's a practical base for exploring Krakow, with the main railway station and shopping areas within easy reach.

The property offers a range of rooms, from economy doubles to a deluxe apartment with a coffee machine and air conditioning. Guests consistently highlight the central location, cleanliness, and the friendly, accommodating staff at reception.

  • No smoking on site
  • Wi-Fi
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Outstanding location near transport and Old Town — Consistently praised for proximity to the main railway station, bus station, and within walking distance of the city centre. The location category scores 9.4, the highest in the rating set.
  • Friendly and helpful staff — Guests repeatedly call out the reception team as amiable, excellent, and accommodating, with a Service score of 8.8 and Staff 8.8.
  • Well-equipped, clean apartments — Rooms score 8.9, with guests praising cleanliness, kitchenettes, and comforts like balconies and fans. Some units include a washing machine and air conditioning.
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Worth weighing

4 to weigh
  • Check-in is not 24/7 — Check-in is only from 15:00 to 23:59, so if you're arriving late at night, you'll need to plan for that. Self check-in with a keysafe is available, but guests must retrieve keys within this window.
  • No smoking on site — The property is entirely non-smoking, which may be limiting for smokers. There's no designated smoking area listed.
  • Prices may be higher than budget — With a starting price of £3 per night (likely a promotional figure), the value rating is 8.6, but some guests may find the cost reflects the prime location rather than a bargain.
  • Limited on-site facilities — While there's a restaurant and happy hour, some guests might expect more extensive hotel services, like a gym or spa. The property focuses on practical, apartment-style living.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Suite

  • 1 King-size bed

Queen Suite

  • 1 Queen-size bed

Junior Suite

  • 1 Double bed,1 King-size bed

Deluxe Double Room

  • 2 Single beds or 1 Double bed

Economy Room

  • 2 Single beds or 1 Double bed

Deluxe Apartment

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Non-smoking property
  • Air conditioning
  • Heating
  • Soundproofed rooms

Food & Drink

  • Restaurant
  • Happy hour
  • Outdoor dining area
  • Tea and coffee facilities
  • Electric kettle
  • Dining table
  • Cookware/Kitchen utensils

Services

  • VIP check-in/ -out
  • Express check-in/ -out
  • Housekeeping
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Paid airport shuttle

Room Features

  • Sitting area
  • Ironing facilities
  • Washing machine
  • Free toiletries
  • Flat-screen TV
  • Parquet floor
  • Cots

Outdoor & Activities

  • Hiking
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 1530 reviews

Guest-rated 8.6/10 from 1,530 reviews

Booking.com · 8.6 · 1530 reviews
8.6Verified guest

“The reception staff were incredibly helpful and the location was unbeatable. The accommodation was spotless, and the oven-baked breakfast rolls were a highlight. The bathroom and kitchenette were in very good condition.”

8.6Verified guest

“A comfy apartment a short distance from a business school, with easy check-in. The area is pleasant and the location is remarkably close to the centre.”

8.6Verified guest

“Lovely and fairly clean apartment, close to the main square, railway station, and old city. Everything was in order, and the staff were excellent. The bed was a bit uncomfortable, but my stay of over two nights was brilliant. A shower, hairdryer, and bath sheets were provided.”

8.6Verified guest

“A comfy apartment run by polite staff at the reception desk.”

8.6Verified guest

“I had a wonderful stay. The apartment was clean and well-maintained with daily cleaning. The location was perfect—close to the train station and within walking distance of the old town. The balcony added charm, the kitchen had everything I needed, and the beds were cozy. Self check-in and check-out were convenient and hassle-free. I'd recommend it.”

8.6Verified guest

“The place was fantastic, clean, and incredibly comfortable. The location was superb, very close to the railway station and surrounded by restaurants and bistros. Breakfast was served on an oven-baked roll and everything was appetising. My room was well-equipped with a big window in the bedroom. The reception staff and the quiet atmosphere were great.”

04 — Location

Getting around Krakow

The property sits in Krakow.

Getting around: The main railway and bus stations are within a short walk, making it easy to arrive from the airport or take day trips to places like the Wieliczka Salt Mine.

Food and shopping: Guests mention a large shopping hall nearby and a variety of restaurants and bistros within the neighbourhood. Breakfast is served at the hotel's restaurant, with oven-baked rolls singled out.

Old Town and Kazimierz: The city centre and Old Town are within walking distance, and Kazimierz is about 400 metres away, making it simple to explore on foot.

Ul. Rakowicka 19, Krakow, Lesser Poland, Poland

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00. Self check-in with a keysafe is available.

Is parking available at Platinum Suites?

Yes, parking is listed as an amenity. There is no charge or additional details provided, so it's best to confirm directly with the property.

Are pets allowed?

Yes, pets are allowed according to the property's policies.

Is there an airport shuttle?

Yes, a paid airport shuttle is available. For details on pricing, you would need to contact the property.

Do the rooms have air conditioning?

Air conditioning is listed as a general amenity, but it's specifically mentioned only for the Deluxe Apartment. Other rooms may rely on fans, as some guests noted.

Is breakfast included?

Breakfast is served at the on-site restaurant, with guests praising the oven-baked rolls. Whether it's included in the rate depends on your booking, so it's best to check with the property.

Nearby

Other top-rated stays in Krakow

Want a different style or budget? Here are more highly-rated options in the area.

9.3

Hotel Teatr

Guest-rated 9.3/10 — among the top stays in Krakow.

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9.1

Pollera

Guest-rated 9.1/10 — among the top stays in Krakow.

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8.9

Luxor

Guest-rated 8.9/10 — among the top stays in Krakow.

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9.4

Dex

Guest-rated 9.4/10 — among the top stays in Krakow.

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The bottom line

Platinum Suites is a solid choice for travellers who want a clean, well-located base in Krakow with the convenience of cooking facilities and easy access to public transport. The staff and location are its standout features, while the limited check-in window is the main trade-off.

8.6Best for short city breaks and business trips near the station.

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